Commitment to user privacy:
- We are committed to safeguarding personal information and ensuring transparency in our practices.
Information Collection
Types of personal information collected:- Membership: Name, address, email, phone number.
- Non-members Newsletter: Name, email address.
- Mobile data collection:
- Mobile data will be used to communicate with members and check the history of communication with both members and non-members. No device ID data is collected.
Use of Information
How you will use collected information:- Processing Applications: Managing applications and communication with students.
- Providing Customer Service: Responding to inquiries and offering support to our users.
- Analytics and Improvement: Analyzing user behavior to improve our website and services. Aggregated data may be used for this purpose.
- Mobile data usage:
- Mobile data will be used to communicate with members and check the history of communication with both members and non-members. No device ID data is collected.
Information Sharing
Sharing with third parties:- We share personal information with the following third parties:
- Application and Educational Support: To process applications securely and provide educational support to students. Information is stored only on our platform and CRM.
- Third-Party Service Providers: We use third-party services for hosting and communication with members. These providers have access to personal information only to perform specific tasks on our behalf.
Data Security
Data Protection Measures:- We utilize a PCI-compliant server following current security regulations (note: not HIPAA compliant).
- Handling Data Breaches or Security Incidents:
- In the event of a data breach or security incident:
- Notification: Users will be notified via the members area and email.
- Mitigation Steps: We will take immediate steps to mitigate the breach, secure the system, and prevent future incidents.
- Support: Affected users will be provided with support and guidance on protective measures they can take.
User Rights
User Rights Regarding Personal Information:
- Access, correction, and deletion of personal information.
- Opt-out of marketing emails.
- Update payment information and cancel membership at any time.
Exercising User Rights:- Updating Information: Members can update their information from within their membership site.
- Opting Out: All users can opt out of marketing emails using the opt-out link in each email.
- Contacting Support: For issues with updating information or opting out, users can contact support at Contact Us. Expected response time is within 48 hours.
Cookies and Tracking Technologies
Use of cookies:- We use cookies and other tracking technologies, including:
- Session Cookies: Temporary cookies that remain on your device until you close your browser.
- Persistent Cookies: Cookies that stay on your device for a set period or until you delete them.
User notification about cookies:- Users can manage their cookie preferences through their browser settings.
Changes to the Privacy Policy
Notification of Privacy Policy Changes:- We notify users of changes to the privacy policy via the membership site and email.
Location of Most Current Privacy Policy:- The most current version of the privacy policy can be found in the footer of every page and email.
Contact Information
- Contact for Privacy Policy Questions: